Reality Based Group provides simple, objective observations of your staff and operations through the eyes of professional, mystery shoppers. Up to $25 per shopping assignment: Reality Based Group: Up to $12 per hour: Shopper’s View: Up to $20,000 per year working full-time hours: SeeLevel: Up to $200 or more per day: Confero:Gain knowledge on this legitimate mystery shopping company, sign up and start making money ASAP!. SASSIE Mystery Shopping Systems. of Mystery Shops Completed: 2,000,000+. Links to something they want you to DL. You will have access to hundreds of opportunities to earn money and provide feedback for various businesses. We have provided amusement park mystery shopping solutions for more than twenty years, giving us both the experience and expertise to transform ho-hum customer experiences into. ”. Report Our quality mystery shoppers are chosen from the Mystery Shopping Providers Association. Using solutions like written mystery shopping, video mystery shopping. A typical report requires assessment of up to three departments. They pay monthly via PayPal or direct deposit. Classroom and/or web-based training courses are required. SASSIE Mystery Shopping Systems. Because of this, the minimum age to be a scout is 25. Just logged in to my account with Shopper's Critique and saw this on their announcement page: [b]SCI is excited to announce we have recently merged with Reality Based Group (RBG), another prominent mystery shopping. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. Not a BestMark mystery shopper? Sign-up. Review fromInterviwed H. Tell us a little bit about your business. We don’t often think of the words customer and government in the same sentence but governments provide essential services and. Classroom and/or web-based training courses are required. Never sign up for MSCs from a random email. Throw in expert scorecard design, a focus on training and coaching employees towards improvement and. RBG International is a sub-division of RBG Sales. You can get to know businesses you’ve never. No. See our solutions for customer experience, mystery shopping, online reputation management, brand compliance, and loss prevention. Atlanta mystery shopping contributes to the business. 4. Company Overview: Reality Based Group, based in Austin, Texas, is a “reality based consulting company that installs a self-funded, continuous business improvement process. Millions of mystery shoppers and evaluators worldwide. The Worldwide Leader in Mystery Shopping Software Used by over 150 mystery shopping providers, over 18,000 companies and over 3 million shoppers, SASSIE unlocks your company’s potential to: • Win New Business • Develop Unique Services • Maximize Staff Efficiency • Obliterate the Competition It’s time for your technology to go world class. Selecting a reputable mystery shopping company specialized in the. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. RBG’s accounts cover many states. 8701 N Mopac Expy #310 Austin, TX 78759. Scammers will often recruit “mystery shoppers” using a check or money order sent to your home. To apply, you’ll need to be at least 18, have internet access and have good written communication skills. Whether it’s video mystery shopping or a pricing audit, RBG has access to the most qualified shopper database and trained professionals in the industry so you can count on the data you’re using for evaluation. With RBG mystery shopping, you gain an objective insight into your customer experience that will allow you to make the changes needed to improve your business. Apparently early this year I had a shop where I asked if I. Both Nikki and Elise have done to these things to me me to many other shoppers. With RBG’s Mystery Shopping Programs, over 2,000 customers have been. Mystery shopping drives real improvement for future customers in areas such as customer service, product selection, and cleanliness. We record all of our shops in high definition and we have in-house editors to ensure that our. Improve your customers’ experience today with our closed loop approach focusing on continuous improvement through clear and objective training and. As an RBG shopper, the typical step after confirming assignments for restaurant mystery shops is reviewing the shop guidelines. An associate’s attitude is usually detectable by their tone of voice, an observation RBG’s seasoned phone mystery shoppers easily identify. 00 per hour for Mystery Shopper to $22. Reality Based Group gives you the opportunity to experience your restaurant from a guest perspective. of Mystery Shops Completed: 2,000,000+. Edited. From 1 to over 3000 locations we can tailor our programs to fit your needs. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. A strong work ethic. ” RBG estimates there are 1,500 mystery shoppers in Austin and 10,000 in Texas. Who We Are; Client Partners;. To apply, you’ll need to be at least 18, have internet access and have good written communication skills. Perhaps, the POS exchange included more than just the actual transaction, like a few customer questions. "A+" rated and accredited by the BBB. , Austin, Texas. Get more shops as an IC PRO! learn more. We were 1 of the 4 founding members of the Mystery Shopping Providers. The estimated base pay is $54,822 per year. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Average Reality Based Group Mystery Shopper hourly pay in the United States is approximately $12. 275. They never want to pay the reimbursements on time. Shoppers Critique, a division of Reality Based Group (RBG), is not only the first choice of many of America’s most well known companies to help them attain and retain loyal customers, a large portion of our clients are also smaller companies who have been able to grow based on the information. Secret Shopper. Encompassing many data collection methods, RBG can evaluate your business a number of ways. How to protect yourself from this scam. Learn more about how our retail mystery shopping programs or. With the data collected by automotive mystery shopping with RBG, it takes the guesswork out of understanding customers’ preferences. RBG sales is a professional and well-regarded…See this and similar jobs on LinkedIn. With Reality Based Group, you’re. “The average mystery shopper is going to be someone who does it part-time, after work (and) on the weekends,” said Josh Stern, CEO of Reality Based Group (RBG). We think about your scorecard questions from the perspective of whether the answer is measureable and actionable. Moreover, this retail competitive pricing analysis allows you to find out more without your competitors knowing. We understand that each industry and each company within it is different. Any time you cancel a shop well in advance or can’t complete it (due to a shopping site being permanently closed, not answering phone, etc. We have provided airline mystery shopping services and solutions for more than twenty years and have the experience and expertise you need to stay ahead of the competition. . Although mystery shopping has been around for decades – and really hit its stride in the 21st century – it remains one of. karen at rbg/rlms. 705. Mystery shoppers with this company have collectively completed more than 100,000 jobs and more than 1,000,000 surveys. As founding members of this organization, RBG has access to the top Gold and Silver-certified mystery shoppers across the globe. Read employee reviews and ratings on Glassdoor to decide if Reality Based Group is right for you. Become a secret shopper with Reality Based Group, and get paid to visit restaurants. Most of our hotel mystery shopping opportunities also include valet parking, bell service, room service, and a visit to the bar – all paid for by RBG. The "Most Likely Range" represents. Like This. The company was given a Shopper’s Choice award from the MSPA in 2019. Reviews from Reality Based Group employees about Reality Based Group culture, salaries, benefits, work-life balance, management, job security, and more. No. Our veterinary locations are staffed by friendly and professional doctors and staffs who will treat you and your pet with respect, kindness and understanding concurrent with providing the best medical. We have included instructions for the above browsers if you are uncertain as how to enable cookies. Automotive mystery shopping can help you determine. The Better Business Bureau offers a few tips to avoid falling victim to this type of scam: Check the Mystery Shopper Professionals Association database. Getuigenissen van RBG Mystery ShoppersWe hebben enkele van de bestemysteryshoppersin de branche en we doen altijd een stapje extra om hun succes en tevredenheid te garanderen. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. RealityBasedGroup or popularly known as RGB is also a member of MSPA. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Mystery shoppers sometimes get comfortable with evaluating a certain brand and stick with that company because they’re familiar with the report formats and. How to protect yourself from this scam. Moreover, RBG has more than twenty years of expert experience in the customer experience. You may have to assess an agency through a telephone interaction, in-person visit, or a combination. RBG started originally as GAMEFILM, the world’s. Secret Shopper has secret shopping/mystery shopping, merchandising, and on-site evaluation opportunities available throughout the globe in Africa, the Americas, Asia, Europe, the Middle East, and Oceania. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Take the mystery out of your CX problems with our vast network of Mystery Shoppers. 18. ”. Ashburn Mystery Shopping. Or call us directly at 1. Training. 3. And if you get a big check for work you haven't done yet, no matter who it's from, you will be very, very. Our government mystery shoppers operate with quality so you can trust the feedback they provide. RBG will provide its state-of-the-art mystery shopping and feedback tools to help all brands intimately understand and improve the customer journey at every touchpoint. Subscribe now, completely free. RBG takes property management and apartment leasing mystery shopping to the next level with our unique, tailored program designs that take into account your specific needs and goals. At RBG, we want to make sure that you have all of the resources you need to become a successful mystery shopper. They’re big on video mystery shopping, but they conduct almost any kind of mystery shopping service you could imagine. Yes, reliable transportation is needed for local work as well as getting to and from the airport. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. LOL, no, RBG definitely doesn't pay that much for shops! That's a scammer masquerading as a legit Mystery Shopping Company. Your bank mystery shopping customer experience program is custom designed. Showing: 1 results for Mystery Shopping near Victoria, BC. JamesBond007. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Other hotel mystery shopping companies can gather data, but we make your data actionable and relevant. • Gerard Boyles. Not much input allowed in scheduling or assignments. ED medications interact adversely with some other medications, most notably nitrate-based drugs, such as those used to treat erectile wht is viagras generic drug dysfunction (Viagra, Cialis, and Levitra, for example), counterfeit versions of. Mystery Shops. of Clients Served: 2,000+. Ranked one of the best mystery shopping companies with MSPA. Most shops require shoppers to be at least 18 years old – so there are many opportunities across the nation. It’s the same with the clients of mystery shopping providers like RBG. Amusement Park Insights & Solutions. Jobs Salaries Interviews. Don’t just take our word for it. iSecretShop. Just got an email. They lack the communication skills to effectively communicate with their employees. At RBG, we want to make sure that you have all of the resources you need to become a successful mystery shopper. Scammers will stop at nothing to get your personal information and rope you into giving them your money. The 2 money orders I took to the post office and they showed me the difference between the real postal money orders and the scammers postal money order. As Georgia’s capital city and a metropolitan area that’s home to 5. ReportMystery shopping scorecard design is crucial to your success. Profile; 541 posts; September 20, 2023 01:24PM. Tools. Create an efficient and effective retail strategy. 100% Reliable, Objective, and Actionable Data. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. What will you do to turn your life around? 212. RBG’s retail mystery shoppers play a key role in keeping retailers viable. Reality Based Group offers a comprehensive variety of solutions for analyzing your business’s performance and effectiveness. Mystery shopping jobs are typically part-time work and don’t usually pay enough to replace a full-time job. From the food to the atmosphere to staff interactions, RBG can. MSPA doesn’t hire or advertise for mystery shoppers. as often as you need while conducting the test, and beyond into your mystery shopping journey. Industry Spotlight - Convenience Stores See how Cal’s partnered with RBG. tryintosellmystuf 1y September 02, 2023 05:17PM. Additionally, any of our solutions can be combined as necessary to fit your needs. With the rise of digital commerce and new go-to-market models, we can help brands and retailers manage and evolve. A free inside look at company reviews and salaries posted anonymously by. Through a prearranged set of questions specifically designed for the insurance industry, shoppers analyze sales and marketing techniques, levels of service, trust and honesty, cross-selling and upselling strategies, and ease of understanding options and benefits. No account? Create one! Loading. 3. Both Nikki and Elise have done to these things to me me to many other shoppers. With RBG, mystery shopping allows you to both evaluate how well your employees are performing as well as how to train and coach on revenue-driving behaviors. Press/ Blog Subscribe to. Get a Quote. RBG Shoppers are Focused on Quality. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. We have provided storage facility mystery shopping for more than twenty years, lending you the power of a partner who knows exactly the solutions and tools that will take you to the next level. We conduct both written and video mystery shops throughout the United States and Canada and we are constantly growing. We offer a suite of secret shopping programs that are designed to increase loyalty. This transaction allowed both companies to grow their respective. These are the highest certifications a shopper can receive in the industry, providing you with the most experienced and professional evaluators available. Understand shoppers deeply, and make the most of traditional and emerging retail channels. Here are the simple steps to becoming an RBG mystery shopper and earning free meals and payment: Peruse Their Accounts. This transaction allowed both companies to. See the examples below. Secret Shopper. Your bank mystery shopping customer experience program is custom designed. shopping@ipsos. CAPTCHA. Hotel mystery shopping lets you see how you’re doing from many different angles and can give you the full picture of how your guests experience your hotel. 'We are excited to serve these amazing brands to enhance their guest experience and help them meet the needs of today's evolving and sophisticated guests,' said Josh Stern, CEO. Enjoy the best brand and customer loyalty imaginable. 0040 | jmoncivais@realtybasedgroup. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. We have some of the best mystery shoppers in the industry and we always go the extra mile to ensure their success and satisfaction. Mercantile Systems offers many opportunities for mystery shoppers, including restaurants, retail, banks, and service providers. Mystery Shopping Discussion; RBG Scam?? Or nah?? pinchers81 250 7y . Do check the job against the online list of reported scams maintained by MSPA Americas. The estimated total pay for a Mystery Shopper at Reality Based Group is $54,822 per year. 9 million people, Atlanta is booming with success. RBG’s apartment mystery shopping assignments evaluate small to large apartment complexes, duplexes, and other multi-family residential dwellings. That’s where Shoppers Critique International (SCI) comes in. First with the Recruiter, then Operations. Additionally, you always have RBG at your side to help you keep asking the questions that can make or break your retail business. Focus on retail and restaurants. About Face. Solutions we know will transform your banking business. Not a BestMark mystery shopper? Sign-up. It’s easy to qualify as a mystery shopper at RBG because they offer many different opportunities. • Lisa Moreland. 1. 2. They must have a good eye for detail, good writing and grammar skills, and must be capable of being totally objective. of Clients Served: 2,000+. RBG is legit, but scammers use the names of real MSCs to scam people. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. • Erik Diehl. Measuring the Subjective. Enjoy the best brand and customer loyalty imaginable. I just received a payment from RBG - but when I log into my account on their site, I cannot match up the payment, which appears in total, to which shops are included in that payment. Please Login HereLogin HereWith RBG’s video mystery shopping, retailers can easily identify areas for improvement, enhance employee training, and make transformative strides in their business. com USA & Int'l: +1-212-629-2083 Reality Based Group created a mystery shopping program utilizing GameFilm ® to review employee performance. Shoppers Critique International (SCI), a division of Reality Based Group, has devoted over 40 years to helping companies lead with the best customer experience through its mystery shopping evaluation services. More Undefeated Content. This collaboration not only transformed Goodwill’s operations but also demonstrated the potential of video mystery shopping in reshaping business strategies. Like the above illustration, they aren’t starting out as novices in the field of customer service. We are doing our part to report these scammers, but we need your help!How to avoid secret shopper scams. SCI is excited to announce we have recently merged with Reality Based Group (RBG), another prominent mystery shopping company. I interviewed. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video. We know you’re an expert at what you do, let us be your expert in evolving your customer experience and taking things to the next level. This comprehensive visual perspective provides accurate assessments of customer. By asking if you’re measuring actionable, revenue-driving behaviors and identifying which behaviors have the most impact on your success, you can make the most out of your retail mystery shopping program. We design every program we create with a focus on your specific objectives and goals through every stage of our closed loop system. I have done 27 shops for RBG so far in 2023. . If you’re just going out for a day of shopping or a special downtown dinner, enjoy the luxury of valet parking as a secet shopper – for free!. Years in Business: 31. They are scams. Virtual Reality. Experience is everything. To explore all shopping opportunities in. We are now a full-service mystery shopping company. I've always thought of the real Reality Based Group as a good MSC - I never had any complaints. Robin was a good scheduler, she followed the rules, treated shoppers with respect, and when she had to say no, she did, without being rude, condescending, treating them badly or cheating them out of money. professional, undercover shoppers. You can. Mystery Shopper (Former Employee) - Austin, TX - April 18, 2019. Data collection is just the tip of iceberg at RBG. Therefore, if you did a shop in December, whether you submitted it on December 1 or December 31, you would be paid on January 10. Last week I got 2 envelopes in the mail with tracking numbers, a letter saying to deposit into your account keep 200 and buy $800 in I'm at cards as a mystery shopper. Did 5 for them in WV in the last 2 weeks. They may even use recognizable, otherwise credible tools like JotForm and Google Drive to disguise their scam. Contact UsMystery Shopping. Careful consideration and planning goes into your operations and procedures. Glassdoor has 44 Reality Based Group reviews submitted anonymously by Reality Based Group employees. Whether we’re using video mystery shopping or price auditing, we make sure to evaluate your business from all angles so you can get a complete and accurate measure of the data you’re using for evaluation. At Reality Based Group (RBG), we take into account the specific details of your business when creating your program. The value of video mystery shopping is undeniable. RBG’s bank and financial services mystery shopping programs help banks stay competitive by measuring and improving their overall customer experience. . MSPA Americas 650 North Alafaya Trail, Suite 101, #780334 Orlando, FL 32828Hotel mystery shopping companies can help you identify how these interactions are unfolding and whether your operations and procedures are translating into action as you intended. Subscribe now, completely free. We have more than twenty years of experience and the unique approach you need to make sure your guests can truly leave their stress at the door. Call our sales team at 1-877-990-3456 today to see if your company qualifies for our free trial. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. Unlike traditional methods that rely on written reports, our video mystery shopping captures real-time interactions discreetly and objectively. Ipsos: (formerly GfK and Maritz): Offers a wide variety of shops in many. You can’t find a better deal than that. Report Why Choose RBG Over Other Airline Mystery Shoppers? With RBG, you gain a powerful ally you can trust when it comes to delighting your customers. Improve the bottom line while setting yourself apart from the competition with insurance mystery shopping. A typical project involves the evaluation of one of our client’s businesses through in-person visits, telephone calls, web-based inquiries, or other means by serving as a typical. " I'd be wary of someone giving that much for a shop unless they're expecting you to make a large purchase. In 2016, SCI was acquired by Reality Based Group TM (RBG), a Texas-based mystery shopping leader. Find help for your bank mystery shopping . Hourly pay range: $7 to $21. RBG’s insurance mystery shops offer opportunities to explore rates and terms and evaluate customer service for a wide range of insurance services including coverage for autos, motorcycles, RVs, boats, home, fine jewelry and commercial property. BarefootBliss 500 6y . Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Reality Based Group offers a comprehensive variety of solutions for analyzing your business’s performance and effectiveness. Before you know it, the bank will declare the check or money order as counterfeit and you’ll be on the hook for any money withdrawn from your account or wired to scammers. All distances <. Our casino mystery shopper services work hard to help you do that with our expert solutions like video mystery shopping, written mystery shopping, phone mystery shopping, customer satisfaction surveys, and more. Reality Based Group was founded as GameFilm in 1992 in Houston, Texas by Joe Woskow. @rbgisreal. The managers have no training and are thrust into the job. Mystery shopping jobs are pretty plentiful, too. Encompassing many data collection methods, RBG can evaluate your business a number of ways. That’s where Shoppers Critique International, a division of Reality Based Group (RBG), comes in. Research online particular mystery shopping companies you may want to consider contacting to make sure they. We will be moving everything over to Sassie and hope to accomplish that by April 1st. We are Reality Based Group and we have created this guide to help you learn more about mystery shopping. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Companies in the heart of Manhattan and the other four major boroughs, including The Bronx, Brooklyn, Queens, and Staten. More Undefeated Content. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. 4. For over 20 years, Reality Based Group has been delivering Real Feedback™ surveys over the phone or on the web. You are given too many assignments in a short period of time, which is extremely stressful. More than just a mystery shopping company, Reality Based Group is your customer experience partner. Profile; 545 posts; September 20, 2023 01:24PM. Who We Are; Client Partners;. 877. Profile; 451 posts; February 04, 2016 07:50PM. They have assignments at hotels, restaurants, resorts, call centers/customer service departments, and more. Mission and values. 3 Reality Based Group reviews. Mystery shopping companies in the US generate close to $2 billion a year, and mystery shopping companies like RBG continue to thrive in a highly competitive environment through constantly. We have highly effective and customized video, online, written, and phone programs specifically curated for your specific CX needs. Become a secret shopper and help businesses to improve their services. By conducting shops and providing objective feedback on your experiences, you help our. Payments made via check on the 20th of the month after you completed an assignment (for example, in March for all February jobs) Most jobs pay between $15-$25. Home;. We concentrate on your objectives from the start, so you can delight your customers and improve the bottom line. RBG’s mystery shopping solutions catapulted Cinnabon to unprecedented heights in guest experience. Don't miss this chance to join the Sentry team!If you want to know what products your retail competition carries, look no further than an undirected audit. RBG Mystery Shopper, Clarksville, Arkansas. Whether we’re using video mystery shopping or price auditing, we make sure to evaluate your business from all angles so you can get a complete and accurate measure of the data you’re using for evaluation. Reply. Furthermore, the following are some actionable ways automotive mystery shopping data can improve your business: Optimize your hours. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. As founding members of the Mystery Shopping Providers Association, RBG is positioned to have access to all Gold and Silver-Certified mystery shoppers, each of which has been professionally trained through classroom and web-based programs to be more observant and reliable when completing competitive audits. They complete tasks at an assigned location, such as returning an item or purchasing a product. BestMark is the largest mystery shopping company and it has an amazing reputation. Profile; 1,338 posts; January 26, 2023 01:02PM. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Over the years, we have perfected the art of video mystery shopping and we serve some of the largest companies in the world. Mystery Shopper 3 reviews; Video Scout 3 reviews; Manager 2 reviews; Marketer 1 review; Operations Administrator 1 review; Reality Based Group Reviews by Location. Mystery Shopper Magazine. Just logged in to my account with Shopper's Critique and saw this on their announcement page: SCI is excited to announce we have recently merged with Reality Based Group (RBG), another prominent mystery shopping company. We know hospitality mystery. 2. Learn how to become a mystery shopper and earn money by documenting your experiences at various businesses. At RBG, we specifically concentrate on actionable behaviors that can be trained and coached to for the greatest positive impact on the customer experience. Taking advantage of RBG’s veterinary mystery shopping opportunities is an excellent way to offset pet care costs without sacrificing quality. Home; About. Quick, pre-made surveys using RBG’s scorecard best practices are sent to mystery shoppers nationwide once you’ve decided InstaShops is the solution for you. The average Reality Based Group salary ranges from approximately $32,000 per year for Mystery Shopper to $99,000 per year for Operations Associate. We will be moving everything over to Sassie and hope to accomplish that by April 1st. I have then my driver license already, but now they are asking for my credit card which makes me feel like it’s kinda sketchy. They pay monthly via PayPal or direct deposit. From video mystery shopping to new mystery shopping software, the mystery shopping industry and services have improved both technologically and strategically so businesses stay on the cutting edge of improving the. Cookies must be enabled to use the Shopper Portal. Mystery Shopping Company Discussion; Quick RBG question. Redditmail4me • 2 yr. 1. Retail mystery shoppers are trained to not only provide precise timing when necessary, they can also explain variables beyond just the transaction. was selected as a winner for the 2023 Shoppers. No. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Virtual Reality. Our mystery shopping programs are guaranteed to provide you with the actionable insights you need to improve your website visitor experience. Mystery shopping is one of the best jobs after retirement because of the flexible time frames. Schedulers use shoppers who use GeoVerify location verification. S. …With Shoppers Critique International, you gain experience, expertise and our unique program design that can be developed to help you reach your specific goals. Our brand evaluations are guaranteed to bridge the gap between your product and its distributors. From multiple mystery shopping options to field audits, training, customer surveys, and more, RBG has a tool for seeing beyond the symptoms to diagnose the root problem in your company’s client-facing. In 2016, SCI was acquired by Reality Based Group TM (RBG), a Texas-based mystery shopping leader. This transaction allowed both companies to grow their. 5. Other job duties may include: Visiting retail stores to observe customer service.